Innovation is a focal point. It allows products to evolve and to contribute to improve life quality. This is the first dogma for our staff, by starting new and interesting projects. A direct and constructive dialogue with the concerned company is an opportunity for both, to improve the everyday life standard, in respect to new technical and professional approaches. A manager is available to value the individual requests or issues.
Listening and adequate responses belong to the second dogma, that the staff takes account of, to improve our customer service. Depending on requirements, a specialist is available to propose appropriate solutions, including the customization of products according to customers' needs.
Examples of customizing
In terms of sensory marketing our staff offers appropriate fragrances, according to the person and his/her potential problems. This activity is in line with the philosophy of the staff and aims to raise the standard of life quality.